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  • Provides quantifiable effectiveness data for providers and agencies.
  • Uses reliable, valid and feasible measures.
  • Solicits clients’ direct feedback on the factors proven to predict success.
  • Identifies at-risk cases in real-time.
  • Provides empirically-based feedback messages to help providers adjust services when needed.


  • Reduces length of stay in services by as much as 50 percent.
  • Reduces cancellation rates by as much as 40 percent and no-shows by 25 percent.
  • Increases success rates for at-risk consumers by 65 percent to 100 percent.
  • Increases program completion rates by 30 percent to 45 percent.